Terms & Conditions

Welcome to Blackhole.gr.

BLACK HOLE and its partners provide access to the website www.blackhole.gr and sell the products they have, in accordance with the Τerms set out on this page. 

Your entry into the online store of BLACK HOLE means that you have browsed the website www.blackhole.gr, at which time you have studied the Terms and conditions that apply to its use. Make sure you agree to the Terms and Conditions. By using this website, you represent that you agree to these terms.

1. Provided Information:

www.blackhole.gr provides completed and updated information on the characteristics of the available products (properties, characteristics, material, price, etc.) but also exact data for the provided services (subject to any typographical, technical, etc. errors or by reasons of force majeure).

2. Limitation of liability:

www.blackhole.gr is responsible only for deceit and gross negligence in case of delay in the delivery of orders and for the information it provides or for the services it provides through its website. BLACK HOLE online store is not responsible for any technical problem that may occur to users, when they attempt to access the website and / or during it and are related to the operation or compatibility of their own infrastructure with the use of the website place. In addition, sometimes the User access to the site may be interrupted for maintenance or introduction of new products. We are constantly trying to reduce the duration of these holidays.

Also www.blackhole.gr is not responsible for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

3. Copyright:

The website www.blackhole.gr is the official website of the physical store BLACK HOLE (31 Dimitriou Gounari, 54644, Thessaloniki, tel. 6995045542, 6981808542). The content of our website (images, photos, graphics, drawings, words, description of products and services, etc.) are the intellectual property of the sole proprietorship BLACK HOLE and are protected in accordance with Greek, EU and international law. It is forbidden any copying, registration, reproduction in whole or in part, downloading, distribution, processing, modification, etc. with the aim or not to deceive the consumer public about the real owner of the website. Any such or any other similar use of the content of our website in any way or means, for commercial or other purposes, is permitted only with our prior written permission. The name, logo, marks and insignia used by the physical store BLACK HOLE and the website and online store www.blackhole.gr belong to our sole proprietorship and are protected in accordance with Greek, EU and international commercial law. trademarks and industrial and intellectual property and unfair competition. 

4. Obligations of the Users of the website:

The Users of the website and our online store undertake that they will not make illegal or anti-social use and will not send, publish, transmit in any way any content that is illegal, offensive, defamatory, defamatory , annoying, racist, threatening, vulgar, obscene or that may cause harm to minors in any way or that the User is not authorized to transmit or that contains viruses or other codes, files or programs designed to cause harm , destroying or obstructing the operation of computers, etc.

5. Security:

Information related to your personal information and transactions is secure and confidential. We apply the appropriate technical and organizational measures: only the User has access to his data through the above Codes and only he is responsible not to disclose them to third parties. In case of their loss or possible leakage to third parties, the User should inform us immediately, because otherwise the online store is not responsible for the use of the Codes by unauthorized persons. The User is responsible for restricting third party access to his computer, in order to prevent any unauthorized access to his account. The User must change the password at regular intervals. The user must use complex characters to create a password. The visitor of the online store can make purchases without the need for registration. 

6. Confidentiality of Transactions:

Confidentiality also applies in the case of e-commerce (electronic commerce). All information provided by the User at www.blackhole.gr is confidential. We have taken the following measures: Only authorized officials have access to your transaction information. Our store does not disclose customer and transaction information, unless it has a written authorization from you or if this is required by a court decision or decision of another public authority. When we use third parties to support our systems, then we have bound them to privacy agreements. You can request any information kept about you, as well as their correction, if you can prove the existence of an error. 

7. Product Purchase:

Our products are divided into central categories. Each category has subdivisions so that you can easily end up with the final product effortlessly. The User can use the "Search" option, to be immediately led to his choice. BLACK HOLE makes every effort to provide high quality services. However, we can not exclude cases of errors in prices and features of products or downtime of the website or other inadvertent errors in updating / indicating the price of a product. The User, when he finds a discrepancy between product and price according to the holders in the market, it is good to contact the physical store, by phone 6995045542,6981808542 or by email ([email protected]), before placing his order. When the User places his order, he will receive an automated e-mail with the details of his order. In a short time he will receive a confirmation e-mail with the products that will be sent to him. In case of any problem in the processing of the order, then the User will receive an informative e-mail. Otherwise, we will contact him at the phone number he has given us during his registration or when registering his order on our site. These mails are a prerequisite for the proper progress of the order. In case the User does not receive these e-mails, he must inform us without delay.

8. Order Cancellation:

The order can be canceled when, before the order is completed, during the electronic ordering process, you can select "back" and remove the quantities of products from your cart by clicking on the "remove" button ». Also, when you have finished with the online order, but the product has not been shipped yet, you can call 6995045542, 6981808542 and cancel your order. After invoicing and / or receiving the product, any cancellation is not accepted (see the -Return Policy Methods of Payment and Shipping-Delivery ). Return Policy -Τρόποι Πληρωμής και Αποστολής-Παράδοσης).

9. Newsletters:

BLACK HOLE, if you have a commercial transaction with you, and you have given, either by filling in the relevant form in the physical store or by registering it in the form of the online store, sends informative emails. We are not responsible if the newsletters are not delivered to their destination. If you no longer wish to receive newsletters or wish to unsubscribe, you can do so through the Newsletter Unsubscribe. The information from us is made only if you choose it and for as long as you wish. In case you have placed an order using the online store, we send automated information messages about the progress of the order (see condition 7).

10. Transaction security:

Transactions through www.blackhole.gr are governed by International and European law on e-commerce issues as well as the relevant legislation for consumer protection, which regulates issues related to distance selling. . All our prices include VAT 24%.

11.- General Provision::

BLACK HOLE reserves the right to unilaterally modify or renew these Terms, which are made through its online store, according to its needs, its legal interests, the applicable legislation and the trading ethics. BLACK HOLE undertakes the obligation to inform the Users and its customers in general about any modifications and changes through the website www.blackhole.gr. It is clarified that the change of a Term does not concern orders that you have already made.

LAST UPDATE: APRIL 2021.